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It's a scam and you get no help at all with the download or software..
It's not working and I cannot get ahold of anyone and you have taken my money ($46.90) and product keeps telling me i have a temp version of product. When I try to convert a doc from PDF to word it only converts a few pages of doc and not the entire document. I am either getting my money back of you folks will be in a lot of trouble.